Some profiles of existing jobs and what you need to qualify for one
The job postings information listed on the Jobs@Bell site prevails over the job profiles listed in the links below. The links below are for informational purposes only.
The following profiles only represent some of the Call Centre jobs.
You may click on the profile title to get directly to the profile.
| BUSINESS UNITS |
PROFILE TITLES |
| Bell |
Client Representative, Consumer Market (Service Queue)
– Profile 503 |
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Client Representative, Business Market Operations
– Profile 507 |
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Client Representative, Sales and Service Support
– Profile 508 |
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Client Representative, Revenue Recovery and Assets Protection – Profile 518 |
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Client Representative, Large Business and Government Markets – Profile 522 |
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Client Representative, Small and Medium Business Markets – Profile 523 |
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Client Representative, Consumer Market (Regular Queue)
– Profile 525 |
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Direct Marketing Associate |
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Note: Please refer to the Human Resources Web site for complete information on the Bell profiles represented by the CTEA. (Please note that you cannot access this site from an external personal computer). |
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| Wholesale/CSG |
Client Representative, Corporate Account Management
– Profile 519 |
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Client Representative, Carrier Services Business Market
– Profile 524 |
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| ExpressVu |
Customer Service Representative |
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Quality Analyst |
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Technical Support Representative |
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Customer Service Representative - Correspondence |
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Customer Service Representative – Help Desk |
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Call Centre - Training Coach |
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Note: These positions only represent some of the job profiles at ExpressVu. You may visit the Jobs@Bell Web site to view job postings. |
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| Mobility |
Customer Service and Sales Representative – Postpaid |
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Accounts Receivable Representative – Collection |
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Revenue Campaign Management
Department Representative |
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Note for Bell Mobility Profiles: To find out about
the other jobs in Mobility Call Centre, please visit the
Spectrum internal Web site. |
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| Management Generic |
Manager, Customer Services |
